Privacy Policy

Melozens Privacy Policy

Effective Date: 20-Otc-24

At Melozens, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and shop with us.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, payment details, and other information needed to complete your purchase.
  • Device Information: We may automatically collect information about the device you use to access our website, including your IP address, browser type, and operating system.
  • Order Information: When you make a purchase, we collect details such as the products you ordered, payment method, and transaction history.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect data about your interactions with our site.

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

  • To process and fulfill orders: We use your information to process payments, deliver products, and communicate with you about your orders.
  • To improve our website: We analyze device and browsing information to improve the functionality and user experience of our website.
  • To send marketing communications: With your consent, we may send you updates, promotions, and newsletters about our products and offers. You can opt out of these communications at any time.
  • To comply with legal obligations: We may be required to retain certain information for tax, regulatory, or legal purposes.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: We work with payment processors, shipping companies, and other service providers to fulfill your orders.
  • Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to protect our rights, comply with legal processes, or ensure safety.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure encryption protocols (SSL) for transactions and store data on secure servers. However, no data transmission over the internet can be guaranteed as completely secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to update or correct your information.
  • Deletion: You may request the deletion of your personal data unless we are legally required to retain it.
  • Marketing Preferences: You can opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at +92 3080123988.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the new effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Melozens
Email: info@melozens.com

Phone: +92 3080123988